Max
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Max Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Max has 2.8 star rating based on 301 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Movies, Good content, Good programming.
Cons: Customer service, No access to support personnel, 50percent of cust service supervisors are going to hangup on you.Recent recommendations regarding this business are as follows: "Deal directly with HBO Max and not the Google Play store", "Not at this time", "Do not go with us consumer product", "Don't believe HBO or max", "See above".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Max has 2.8 star rating based on 301 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Movies, Good content, Good programming.
Cons: Customer service, No access to support personnel, 50percent of cust service supervisors are going to hangup on you.Recent recommendations regarding this business are as follows: "Deal directly with HBO Max and not the Google Play store", "Not at this time", "Do not go with us consumer product", "Don't believe HBO or max", "See above".
Most users ask Max for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Max Reviews
"Billing"
I don't know what happened with the first person that was helping me on my phone call last 10 minutes and then went completely dead and silent but the second...
"BAD SERVICE"
I ONLY COULD watch MAX through DIRECTV on MY COMPUTER NOT THE MAX APP with Directv as my IV provider!!!
Milwaukee, Wisconsin
Ad package doesn’t let you download and watch late
Charlotte, North Carolina
Not working
Lebanon, Ohio
I’m being charged and they didn’t find the subscription
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ya'll keep taking my money
If i can put 0 stars, I would
- No pros only cons
- Take my money and wont allow me to watch anything its a scam
Preferred solution: Full refund
User's recommendation: Never and i mean NEVER do any business nor get a subscription with Hbo Max
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grantsville, West Virginia
Resolved: My problem was too complicated to solve thru chat. period when I finally got through on the phone number provided by pisseconsumer I was able to get help and get my
Company fixed the issue and I have been provided with apology. Had to cancel Comcast MAX and start a new subscription.
User's recommendation: Great service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cannot get Max
- Like the entertainment
Preferred solution: Resolve my problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bethlehem, Pennsylvania
BAD SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roscoe, Illinois
Subscription Issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Billing inquiry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salt Lake City, Utah
I’ve contacted customer service until I’m exhausted
User's recommendation: It’s not worth the money and aggravation. There aren’t enough new movies. New series seem to all be the same kinds.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Pierce, Florida
Questions before changing my plan.
User's recommendation: Yes, I would recommend people.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I'm paying 15.99 a month and can't access my channels
Preferred solution: I would like to access a show/documentary without having to go through a number of steps.
Nothing is working
Preferred solution: Full refund
User's recommendation: Do not go with us consumer product
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Problems signing up for service
Customer service helped me.
- Great customer service
- Hard to find a number to talk with a person
Preferred solution: Help signing up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Opelika, Alabama
Subscription issue
Preferred solution: Active subscription
Perris, California
Why I have to renew my aconut It's due on March
User's recommendation: Well I pay the whole year subscription and it’s not even done and is asking me for renewal after this I would not recommend to no family members
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